How To Tell If Your Organization Uses Gaslighting

When employees come to us and say they're experiencing gaslighting, it usually looks like this:

The employee is doing their job, gettin' shit done, serving the people. Someone else (usually a boss) comes in and says, "I got an email from a client, you ruined everything, and it's all your fault." (I'm paraphrasing, but you get the idea.)

Employee says, "I've never met that client, there must be some mistake."

Boss says, "Stop being so defensive and trying to deflect responsibility."

Employee says, "I want to take responsibility for anything I do wrong, but I just didn't do that."