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How Asking 'Why?' Completely Changes the Game


The one key, simple step toward resolving a conflict is asking, “why?” I know it sounds too simple to actually be useful, but it works because it is so simple. Asking why helps you stand in the other person’s shoes and truly understand the Thought Models they are having that are motivating their side of the conflict. It only works if you have done your work first to understand and feel comfortable about your own perspective. Ask yourself “why” first, and make sure you like your reason for continuing the conversation. You know you have your work first if you are open and willing to say your opinion, you understand what the best outcome looks like for you, and you are more committed to the best outcome than to being right.