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April 7, 2020

There is a lot of conversation happening around being at home with your partner and/or kids during shelter-in-place. But, not nearly as much around what happens if you live alone.

For many of us in that position, we haven't really been around other people for about a mo...

July 26, 2019

The one key, simple step toward resolving a conflict is asking, “why?” I know it sounds too simple to actually be useful, but it works because it is so simple. Asking why helps you stand in the other person’s shoes and truly understand the Thought Models they are havin...

July 3, 2019

Imagine you have a co-worker who keeps stealing your pens. Most of us have had something like that happen – a co-worker who takes the hole punch to her desk every time she needs to use it and doesn’t return it, or one who takes your pen every time she comes by your des...

April 21, 2019

Diversity of identities and perspectives is good for problem solving, for reaching new audiences, good for business, and is essential in a healthy workplace. Even if you are starting with a homogenous workplace now, using my steps of diagnosis, appropriate confidential...

April 16, 2019

When I am at speaking events, I often get questions like, “What about people who are just misunderstanding and unreasonably interpreting innocent behavior as harassment?” or, “How is your process going to help me know who is right and who is lying?” People (men and wom...

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